The best way to reach us is by emailing info@surtisarees.com or by calling our customer support at +91-9723004466. You can also contact us via WhatsApp on the same number.

Once your order has been shipped, we will send you a tracking number via email. You can use this number on our shipping partner’s website, ShipRocket, to track the status of your order.

If you receive a damaged or incorrect product, please contact us within 24 hours at info@surtisarees.com. We offer a 3-day easy return policy, and refunds will be credited to the original payment method within 48 hours of approval.

You can cancel your order within 1 hour of placing it by emailing us at info@surtisarees.com. Please include your order number and reason for cancellation in the email.